> ## Documentation Index > Fetch the complete documentation index at: https://knowledge.uportal360.com/llms.txt > Use this file to discover all available pages before exploring further. # Where do my consumers send their payments to? ### Your consumers are able to mail in their payments by sending them to: Universal Account Servicing PO Box 12027 Parkville, MO 64152 Email: [support@universalaccountservicing.com](mailto:support@universalaccountservicing.com) **Support** If they would like to speak with a representative about their payments, they can call our Billing Department at [1-888-233-2302](tel:1-888-233-2302).