> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.uportal360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why Is My Account Inactive When I Didnt Cancel Services?

#### Six months or more with no new submissions

Six month or more with no submission the finance program will go inactive.

<Info>
  **How to reactive your Finance Program**

  1. Contact Usupport at (888)842-2461
  2. Email at [uSupport@ugafinance.com](mailto:uSupport@ugafinance.com)
</Info>

Businees Delovope will review the Finance Program and make a decision if UGA will reavtiacte the Finance Program.