> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.uportal360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Can I Change the Charge Slip Amount?

#### Signed Chargeslip

<Info>
  We can always decrease a charge slip amount but never increase. If the charge slip amount needs to be increased it would need to be a cancel rewrite.  If submiting a case, case turn around time is 24 to 48 hrs
</Info>

1. Login to the Uportal 360 [https://agent.uportal360.com/dashboard](https://agent.uportal360.com/dashboard)

2. Search the consumer account on the quick search bar
   <img src="https://mintcdn.com/uas-knowledge/8Q89_Tp4HGTyQ5PT/images/image-218.png?fit=max&auto=format&n=8Q89_Tp4HGTyQ5PT&q=85&s=bcab6f011db2a614de18ebbf97cfab3b" alt="image.png" width="423" height="269" data-path="images/image-218.png" />

3. Click View -to view the consumer account
   <img src="https://mintcdn.com/uas-knowledge/8Q89_Tp4HGTyQ5PT/images/image-220.png?fit=max&auto=format&n=8Q89_Tp4HGTyQ5PT&q=85&s=58e65890c5c2b024a6b1cc1e59e79387" alt="image.png" width="735" height="384" data-path="images/image-220.png" />

4. Click "Client Actions" and select "Submit case"
   <img src="https://mintcdn.com/uas-knowledge/8Q89_Tp4HGTyQ5PT/images/image-221.png?fit=max&auto=format&n=8Q89_Tp4HGTyQ5PT&q=85&s=7dd6ce30f25753b34906f20299c37c7c" alt="image.png" width="561" height="339" data-path="images/image-221.png" />
   5.Choose Reason "Contract Adjustment "
   <img src="https://mintcdn.com/uas-knowledge/8Q89_Tp4HGTyQ5PT/images/image-222.png?fit=max&auto=format&n=8Q89_Tp4HGTyQ5PT&q=85&s=fe10c0740f3e486c753674b575e93e44" alt="image.png" width="1049" height="588" data-path="images/image-222.png" />

5. Then click "Submit Case"

#### Confrim  Delievery Queue /Pending Signature

1. Login to the portal [https://agent.uportal360.com/dashboard](https://agent.uportal360.com/dashboard)
2. Search the patient on the quick search bar
3. Click Veiw
   4.Then click on the Charge Tab
4. Select Void charge
5. Then click on Client action add charge