> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.uportal360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I request reports that are not available in uPortal360?

<Warning>
  **Important**

  Please confirm with your User manager that the report you are requesting is not already available in uPortal360.
</Warning>

### To request a custom report:

#### Submit a Case

1. Click on **Support** on the menu
2. Click the button for **Submit A Case**
3. You will need to choose a Reason (i.e. *Other*).
4. Fill out the form.
   1. On the description, please note exactly what is needed on the report and the frequency at which you will need the report sent.
5. Click **Submit Case** when finished.

*Submitting a case is a permission based option within uPortal360. This permission must be granted by the User Management.*

#### Send an Email

You are also able to send an email to [usupport@ugafinance.com](mailto:usupport@ugafinance.com) with your request for a custom report, and we will review your program to see what reports are eligible for your use or can potentially be created.