> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.uportal360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Can the Consumer Make Multiple Down Payments?

Depending on the status of the contract would be on how we collect  the Down payment.

## Pending Doc Creation:

1. Log into the `[Apply Interface ](https://knowledge.uportal360.com/v1/docs/creditapplication)`
2. Edit Charge Slip Amount
3. Enter your Center Pin Number

<Info>
  **Missing Center pin**

  If you do not have you Centers Pin ask your Center Manager, if your Center Manager does not have the Center Pin please contact Usupport at (888)842-2461.
</Info>

4. Charge Slip you should be able to see the information from the prior change slip
5. Increase the down payment amount
6. Click on continue
7. You should end up at the downpayment page were your able to process the downpayment for the additional amount.
8. Click continue
9. Follow the step to continue to complete the application.

#### Signature Completed

1. Please Log into the Uportal
2. On the Quick search bar on the left hand side of the screen
3. Search the patients account
4. Once the patients account is found click view
5. On the left hand side of the Welcome page
6. Click on the tab named ***Charges***
7. Under the colum Actions, there are two options view doc and in red there is a void button
8. Click void
9. A box with appear in red will appear asking for the void reason
10. Input the void reason
11. Once the chargeslip is voided
12. Click on Client Action
13. Add Charge
14. Any Additional down payment take will need to be process at the location and reciept should be emailed to Usupport so the down payment could be applied

#### Delievery Confrimation Been Confrimed

1. The patient will need to call our Consumer Help Desk at (888)842-2461 to make an additional payment toward the principal balance