> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.uportal360.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ - Merchant Agreement

This FAQ consolidates the most common Merchant Application questions into one place. Each question links directly, so you can share a specific answer with a colleague. Where a task has its own full guide, the answer links to it.

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## I’m having Issues signing my Agreement, what should I do?

Reach out to the sales person you have been working with, or contact [sales@ugafinance.com](mailto:sales@ugafinance.com) and we will be be happy to assist.

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## How do I propose changes to the Merchant Agreement?

Print off the agreement within DocuSign, redline proposed changes, and send updated agreement to [sales@ugafinance.com](mailto:sales@ugafinance.com)

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## Where is my Merchant Agreement email?

If you are your company’s designated signer, you will receive your Merchant Agreement via email. Search for the subject: “UGA Finance Merchant Agreement – Signature Required”

Because this email is processed by Docusign, you may need to check your spam folder.

If above steps are not helpful, please reach out to the sales person you have been working with, or contact [sales@ugafinance.com](mailto:sales@ugafinance.com) and we will be be happy to assist.

*Last reviewed: July 2026*