Consumer Support

Consumers have the option to call our Billing Department or our Consumer Help Desk for all questions regarding their accounts. We strive to make sure that all consumer questions and inquiries are answered just as quickly as our merchants.

Consumer Help Desk (CHD)

Phone: (888)233-2302

Hours

• Monday - Friday 7:00 am - 7:00 pm CST

*Holidays may affect availability.

Tips and Tricks - Add UAS to Your Contacts

Simply click the link below and add a contact record to your phone or device.

UASContactCard.vcf

Tips and Tricks - Keep Our Emails Out of Spam

Since we provide links in our emails to make it easier for you to get to information, some of our emails can end up in SPAM. Follow the tips below to mark our company emails as trusted and "not spam".

• Gmail - Manage Spam Messages

  1. In the search box at the top, select the Down arrow
  2. In the From field, enter the sender email address
  3. At the bottom of the search window, click Create filter
  4. Select Never send it to Spam
  5. Click Create filter

• Yahoo

  1. Mouse over the Settings menu icon and select Settings
  2. Click Filters and then Add
  3. Enter a Filter Name
  4. Enter the email in the Sender field.
  5. Select Inbox as the folder to deliver the email to
  6. Click Save and then click Save again

• Outlook

  1. Click the cog icon in the top-right corner and then View all Outlook settings
  2. Select Mail, then Junk email
  3. Under the Safe senders and domains section, click Add and type the email. Click Enter on your keyboard
  4. Click Save at the bottom of the window

Tips and Tricks - Add uPortal360 to your Home Screen

You can bookmark our site with your web browser. If you are using a phone or tablet you can add a shortcut to our website to make it super simple to get into your account.

Go to our login page and follow the instructions below.

Login Page

For iOS (iPhone / iPad)

Bookmark Website on iOS Device

For Android (Samsung / Google)

Bookmark Website on Android Device