Can Late Fees be Waived?
Late Fees
Late fees are charged when a consumer fails to make a payment on the designated due date. UAS understands that there may be a circumstance that prevented a consumer from making their payment on time.
Considerations
For an account to be eligible for late fees to be waived, it depends if it's a serviced (SRV) or purchased (PUR) contract. Below are some of the main criteria that are taken into consideration for the different types of accounts.
| Criteria | PUR | SRV |
|---|---|---|
| Account Current | Y | N |
| Late fees can be waived | Y | Y |
| Avg # of times late fees can be waived | 1 | varies by Finance Program |
Confirm if the charge is a late fee
Please confirm that the fee is a late fee. There could be other fees on the account such as Non-Sufficient Funds (NSF), that will need to be addressed by a client's financial institution. This is not a charge from UAS.
How to Request Late Fees to be waived
For both serviced and purchased accounts, please submit a case