Glossary - uPortal360 Knowledge Base

Terms, acronyms, and numbering conventions used throughout this knowledge base and in uPortal360. If you come across a term that isn’t here, contact uSupport.

Acronyms

Acronym	Translation	Definition
API	Application Programming Interface	A collection of code that, rather than being run directly by the user as a program, is meant to be used by other programs
CHD	Consumer Help Desk	Internal team to help drive customer satisfaction
DONP	Date of Next Payment	Date on which the next scheduled payment is due to be paid
FP	Finance Program	Program in which outlines the terms and conditions
FPS	Financial Program Services	UGA Team that manages financial programs
LOC	Line of Credit	An amount of credit extended to a borrower
MOT	Modification of Terms	Change to the original agreement of terms
NSF	Non-sufficient funds	The status of an account that does not have enough money to cover transactions
PMT	Payment	An amount paid or payable
POS	Point of Sale	The time and location of the Consumer paying for or applying for financing for goods or services from a Merchant
PUR	Purchasing	Contract is not owned by the Merchant due to being sold or originated by a Direct Lender
RIC	Retail Installment Contract	Closed-Ended, fixed term contract
RICA	Retail Installment Credit Agreement	Open-Ended, revolving agreement; individual charge slips add to the overall balance agreement
RISA	Retail Installment Sales Agreement	Contract between merchant and consumer; a RISA can be a RIC or a RICA
RTV	Refuse to Verify	Indivdual applying for credit was unable to confirm their identify.
SRV	Servicing	In-house program for the Merchant. Payments collected and contracts serviced by UAS
ToT	Time of Transcation	Represent the value of the account at the time of the transaction
UAS	Universal Account Servicing	Universal Account Servicing, LLC (UAS) is the third-party billing service provider for the UGA Finance Program
UTV	Unable to Verify	Unable to verify the identify of an applicant applying for credit / funding

Nomenclature

An internal nomenclature has been developed to help organize and distinguish reference numbers and to quickly identify types of accounts. Here’s what you need to know to understand references to case numbers, account numbers, program codes and merchant invoices.

Type	Description	Example
Account #	7 Character Random Account Number uniquely assigned by our system. Accounts can contain multiple Contracts or Loans	ABC1234
Client	Merchant providing goods or services to a consumer through the UGA Finance Program	ABC Company
Consumer	Individual receiving goods or services from the client, applying for financing through Merchant at the Point of Sale, using the UGA Finance Program.	John Doe
Contract #	Account # with suffixed defining the type of contract and the number of contract on the account.	ABC1234LOA01
Program Code	5 Character code provided by uSupport	TEST12