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Signed Chargeslip

We can always decrease a charge slip amount but never increase. If the charge slip amount needs to be increased it would need to be a cancel rewrite. If submiting a case, case turn around time is 24 to 48 hrs
  1. Login to the Uportal 360 https://agent.uportal360.com/dashboard
  2. Search the consumer account on the quick search bar image.png
  3. Click View -to view the consumer account image.png
  4. Click “Client Actions” and select “Submit case” image.png 5.Choose Reason “Contract Adjustment ” image.png
  5. Then click “Submit Case”

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Confrim Delievery Queue /Pending Signature

  1. Login to the portal https://agent.uportal360.com/dashboard
  2. Search the patient on the quick search bar
  3. Click Veiw 4.Then click on the Charge Tab
  4. Select Void charge
  5. Then click on Client action add charge