How do I propose changes to the Merchant Agreement?
Print off the agreement within DocuSign, redline proposed changes, and send updated agreement to sales@ugafinance.com
Was this page helpful?
{"docsConfig":{"theme":"mint","$schema":"https://mintlify.com/docs.json","name":"uPortal360 Knowledge Base","description":"Guides, FAQs, and reference documentation for merchants using the UGA Finance program and uPortal360.","colors":{"primary":"#F47321","light":"#F79157","dark":"#C85A12"},"logo":{"light":"https://mintcdn.com/uas-knowledge/AyxXzR5ilVWZh_Cj/logo/light.svg?fit=max\u0026auto=format\u0026n=AyxXzR5ilVWZh_Cj\u0026q=85\u0026s=a4ef10e649cae72f4ffbc4f9a75cfea2","dark":"https://mintcdn.com/uas-knowledge/AyxXzR5ilVWZh_Cj/logo/dark.svg?fit=max\u0026auto=format\u0026n=AyxXzR5ilVWZh_Cj\u0026q=85\u0026s=52e98e2a4d3308bad1f01f5b866234f7","href":"/"},"favicon":{"light":"https://mintcdn.com/uas-knowledge/hnKzvOp4tLdJXQgi/favicon.svg?fit=max\u0026auto=format\u0026n=hnKzvOp4tLdJXQgi\u0026q=85\u0026s=e23c71a022575b893d2ee4f8d0468cf6","dark":"https://mintcdn.com/uas-knowledge/hoaFVvHFO6BI0fq2/favicon-dark.svg?fit=max\u0026auto=format\u0026n=hoaFVvHFO6BI0fq2\u0026q=85\u0026s=7cd0aa3ce1f85c6cfc44860c684697f8"},"navbar":{"links":[{"href":"mailto:usupport@ugafinance.com","label":"Contact uSupport"}],"primary":{"type":"button","label":"uPortal360 Login","href":"https://home.uportal360.com"}},"footer":{"links":[{"header":"Support","items":[{"label":"uSupport","href":"mailto:usupport@ugafinance.com"},{"label":"Client Success","href":"mailto:clientsuccess@ugafinance.com"}]},{"header":"uPortal360","items":[{"label":"Merchant Login","href":"https://home.uportal360.com"},{"label":"UGA Finance","href":"https://ugafinance.com"}]}]},"contextual":{"options":["copy","view","chatgpt","claude","perplexity","mcp","cursor","vscode"],"display":"header"},"styling":{"latex":true},"navigation":{"pages":[]}},"deployment":{"deploymentMetadataValue":{"subdomain":"uas-knowledge","hasAudioNarration":false,"actualSubdomain":"uas-knowledge","customDomains":["knowledge.uportal360.com"],"gitSource":{"type":"gitlab","owner":"uportal360/documentation","repo":"knowledge","deployBranch":"main","contentDirectory":"","isPrivate":true,"projectId":86028892,"mountPath":"","label":""},"chroma":{"latestBuiltDeploymentHistoryId":"6ae52646e622074dc1978164","collectionId":"7ade08bc-88bf-439a-8040-6d425906bfca","liveDeploymentHistoryId":"6ae52646e622074dc1978164","schemaVersion":"v3"},"feedback":{"thumbs":true},"entitlements":{"AI_CHAT":{"status":"DISABLED"},"REMOVE_BRANDING":{"status":"ENABLED"},"CONTEXTUAL_FEEDBACK":{"status":"ENABLED"},"CODE_SNIPPET_FEEDBACK":{"status":"ENABLED"},"WEB_MCP":{"status":"ENABLED"},"NARRATION":{"status":"DISABLED"}},"buildId":"6ae52646e622074dc1978164","clientVersion":"0.0.4044","searchFilterCounts":[{"language":"default","tag":"Frequently Asked Questions","count":76},{"language":"default","tag":"uPortal Guide","count":39},{"language":"default","tag":"Accounts \u0026 Consumers","count":31},{"language":"default","tag":"Reports and Reconciliation","count":18},{"language":"default","tag":"Contracts \u0026 Modifications","count":16},{"language":"default","tag":"Finance Programs (PUR and SRV)","count":14},{"language":"default","tag":"Payments \u0026 Billing","count":14},{"language":"default","tag":"Integrations \u0026 API","count":14},{"language":"default","tag":"Merchant uPortal Navigation","count":14},{"language":"default","tag":"API v2","count":11}]},"assistantConfig":{"enableAskAiButton":false,"enableStarterQuestions":false,"enableContextualStarterQuestions":false,"enableAskAiSearchBar":true,"deflection":{"enabled":true,"email":"clientsuccess@ugafinance.com"}},"basePath":"","hasChatPermissions":false,"hasWebMcpPermissions":true,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"full-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"byok-sep-25","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"vite-origin","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-updated-9-15","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-dual-write","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"approve-review-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"sso-setup-deadline-banner","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"googleFontsInlined":false},"customCss":[{"filePath":"lightbox.css","content":".uas-lb{position:fixed;inset:0;z-index:9999;display:flex;flex-direction:column;background:rgba(17,17,19,.92);backdrop-filter:blur(4px);opacity:0;transition:opacity 160ms ease;pointer-events:none}.uas-lb[data-open=true]{opacity:1;pointer-events:auto}body.uas-lb-open{overflow:hidden}.uas-lb__bar{display:flex;align-items:center;justify-content:space-between;gap:1rem;padding:.75rem 1rem;color:#f4f4f5;font-size:.875rem;line-height:1.25rem}.uas-lb__count{font-variant-numeric:tabular-nums;opacity:.75}.uas-lb__btn{display:inline-flex;align-items:center;justify-content:center;width:2.5rem;height:2.5rem;border:0;border-radius:9999px;background:rgba(255,255,255,.1);color:#f4f4f5;cursor:pointer;transition:background 120ms ease,transform 120ms ease}.uas-lb__btn:focus-visible,.uas-lb__btn:hover{background:rgba(255,255,255,.22)}.uas-lb__btn:focus-visible{outline:2px solid #f5843d;outline-offset:2px}.uas-lb__btn:active{transform:scale(.94)}.uas-lb__btn svg{width:1.25rem;height:1.25rem;stroke:currentColor;stroke-width:2;fill:none;stroke-linecap:round;stroke-linejoin:round}.uas-lb__stage{position:relative;flex:1 1 auto;display:flex;align-items:center;justify-content:center;min-height:0;padding:0 .5rem}.uas-lb__img{max-width:min(100%,1100px);max-height:100%;object-fit:contain;border-radius:.5rem;background:#fff;box-shadow:0 10px 40px rgba(0,0,0,.45);touch-action:pan-y}.uas-lb__img[data-loading=true]{opacity:.35}.uas-lb__nav{position:absolute;top:50%;transform:translateY(-50%);width:3rem;height:3rem;z-index:1}.uas-lb__nav--prev{left:.5rem}.uas-lb__nav--next{right:.5rem}.uas-lb__nav[hidden]{display:none}.uas-lb__caption{flex:0 0 auto;max-height:22vh;overflow-y:auto;padding:.75rem 1.25rem 1.25rem;color:#e4e4e7;font-size:.875rem;line-height:1.5;text-align:center;text-wrap:pretty}.uas-lb__caption:empty{display:none}img[src*=\"/images/\"]:not(.uas-lb__img){cursor:zoom-in}img[src*=\"/images/\"]:not(.uas-lb__img):not([class*=\"w-[\"]):not([class~=w-full]):not([class~=w-auto]):not([class~=w-fit]):not([class~=w-screen]){max-width:200px;height:auto}@media (max-width:640px){.uas-lb__nav{width:2.75rem;height:2.75rem;top:auto;bottom:.5rem;transform:none}.uas-lb__stage{padding-bottom:4rem}.uas-lb__caption{max-height:30vh;font-size:.8125rem}}@media (prefers-reduced-motion:reduce){.uas-lb,.uas-lb__btn{transition:none}.uas-lb__btn:active{transform:none}}"}],"page":{"pagePath":"frequently-asked-questions/contracts-and-modifications/how-do-i-propose-changes-to-the-merchant-agreement","slug":"/frequently-asked-questions/contracts-and-modifications/how-do-i-propose-changes-to-the-merchant-agreement","pageMetadata":{"title":"How do I propose changes to the Merchant Agreement?","description":null,"href":"/frequently-asked-questions/contracts-and-modifications/how-do-i-propose-changes-to-the-merchant-agreement"},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const _components={a:`a`,p:`p`,..._provideComponents(),...props.components};return _jsxs(_components.p,{children:[`Print off the agreement within DocuSign, redline proposed changes, and send updated agreement to `,_jsx(_components.a,{href:`mailto:sales@ugafinance.com`,children:`sales@ugafinance.com`})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"How do I propose changes to the Merchant Agreement?","description":null,"href":"/frequently-asked-questions/contracts-and-modifications/how-do-i-propose-changes-to-the-merchant-agreement"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[],"codeExamples":{}},"jsLinks":["/_mintlify/custom/uas-knowledge/dca62ec5365c4aeb/lightbox.js"],"subdomain":"uas-knowledge","siteName":"uPortal360 Knowledge Base","title":"How do I propose changes to the Merchant Agreement? - uPortal360 Knowledge Base","navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"lastModified":"2026-10-30T23:20:53.035Z","originalFileLocation":"frequently-asked-questions/contracts-and-modifications/how-do-i-propose-changes-to-the-merchant-agreement.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"system\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"application-name\" content=\"uPortal360 Knowledge Base\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/uas-knowledge/eZgTUCTWCsUQwxCq/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/uas-knowledge/eZgTUCTWCsUQwxCq/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/uas-knowledge/eZgTUCTWCsUQwxCq/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/uas-knowledge/eZgTUCTWCsUQwxCq/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/uas-knowledge/eZgTUCTWCsUQwxCq/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/uas-knowledge/eZgTUCTWCsUQwxCq/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/uas-knowledge/eZgTUCTWCsUQwxCq/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/uas-knowledge/eZgTUCTWCsUQwxCq/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/uas-knowledge/eZgTUCTWCsUQwxCq/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"How do I propose changes to the Merchant Agreement? - uPortal360 Knowledge Base\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"uPortal360 Knowledge Base\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://knowledge.uportal360.com/frequently-asked-questions/contracts-and-modifications/how-do-i-propose-changes-to-the-merchant-agreement\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://uas-knowledge.mintlify.app/_mintlify/api/og/v2?division=Contracts+%26+Modifications\u0026amp;title=How+do+I+propose+changes+to+the+Merchant+Agreement%3F\u0026amp;theme=9d424fc58d1bed3852a3138a\u0026amp;signature=8c6e276a2e10ab3d63412c751fa6feab29b39f747a64d24d985c5f85038abc99\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"How do I propose changes to the Merchant Agreement? - uPortal360 Knowledge Base\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://uas-knowledge.mintlify.app/_mintlify/api/og/v2?division=Contracts+%26+Modifications\u0026amp;title=How+do+I+propose+changes+to+the+Merchant+Agreement%3F\u0026amp;theme=9d424fc58d1bed3852a3138a\u0026amp;signature=8c6e276a2e10ab3d63412c751fa6feab29b39f747a64d24d985c5f85038abc99\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/uas-knowledge/eZgTUCTWCsUQwxCq/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"uPortal360 Knowledge Base\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#F47321\">\u003clink data-mint-head rel=\"canonical\" href=\"https://knowledge.uportal360.com/frequently-asked-questions/contracts-and-modifications/how-do-i-propose-changes-to-the-merchant-agreement\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/frequently-asked-questions/contracts-and-modifications/how-do-i-propose-changes-to-the-merchant-agreement.md\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://knowledge.uportal360.com/#organization\",\"name\":\"uPortal360 Knowledge Base\",\"url\":\"https://knowledge.uportal360.com\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/uas-knowledge/AyxXzR5ilVWZh_Cj/logo/light.svg?fit=max\u0026auto=format\u0026n=AyxXzR5ilVWZh_Cj\u0026q=85\u0026s=a4ef10e649cae72f4ffbc4f9a75cfea2\"}},{\"@type\":\"WebSite\",\"@id\":\"https://knowledge.uportal360.com#website\",\"name\":\"uPortal360 Knowledge Base\",\"url\":\"https://knowledge.uportal360.com\",\"publisher\":{\"@id\":\"https://knowledge.uportal360.com/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://knowledge.uportal360.com/frequently-asked-questions/contracts-and-modifications/how-do-i-propose-changes-to-the-merchant-agreement#webpage\",\"url\":\"https://knowledge.uportal360.com/frequently-asked-questions/contracts-and-modifications/how-do-i-propose-changes-to-the-merchant-agreement\",\"name\":\"How do I propose changes to the Merchant Agreement?\",\"dateModified\":\"2026-10-30T23:20:53.035Z\",\"isPartOf\":{\"@id\":\"https://knowledge.uportal360.com#website\"},\"breadcrumb\":{\"@id\":\"https://knowledge.uportal360.com/frequently-asked-questions/contracts-and-modifications/how-do-i-propose-changes-to-the-merchant-agreement#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://knowledge.uportal360.com/frequently-asked-questions/contracts-and-modifications/how-do-i-propose-changes-to-the-merchant-agreement#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Frequently Asked Questions\",\"item\":\"https://knowledge.uportal360.com/frequently-asked-questions/interest-fees-and-charges/how-is-interest-charged-is-it-compounding\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Contracts \u0026 Modifications\",\"item\":\"https://knowledge.uportal360.com/frequently-asked-questions/contracts-and-modifications/what-happens-if-a-consumer-loses-their-contract\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"How do I propose changes to the Merchant Agreement?\",\"item\":\"https://knowledge.uportal360.com/frequently-asked-questions/contracts-and-modifications/how-do-i-propose-changes-to-the-merchant-agreement\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://knowledge.uportal360.com/frequently-asked-questions/contracts-and-modifications/how-do-i-propose-changes-to-the-merchant-agreement#article\",\"headline\":\"How do I propose changes to the Merchant Agreement?\",\"name\":\"How do I propose changes to the Merchant Agreement?\",\"url\":\"https://knowledge.uportal360.com/frequently-asked-questions/contracts-and-modifications/how-do-i-propose-changes-to-the-merchant-agreement\",\"mainEntityOfPage\":{\"@id\":\"https://knowledge.uportal360.com/frequently-asked-questions/contracts-and-modifications/how-do-i-propose-changes-to-the-merchant-agreement#webpage\"},\"dateModified\":\"2026-10-30T23:20:53.035Z\",\"publisher\":{\"@id\":\"https://knowledge.uportal360.com/#organization\"},\"isPartOf\":{\"@id\":\"https://knowledge.uportal360.com#website\"}}]}\u003c/script>","siteName":"uPortal360 Knowledge Base","nav":{"global":null,"pages":[{"group":"Overview","icon":"house","pages":[{"title":"uPortal360 Knowledge Base","href":"/index"},{"title":"Glossary","href":"/glossary"}]},{"group":"uPortal Guide","icon":"compass","pages":[{"group":"Consumer Application Journey","pages":[{"title":"Short Application - Consumer Journey","href":"/uportal-guide/consumer-application-journey/short-appplication-consumer-journey"},{"title":"Consumer Application Experience Guide","href":"/uportal-guide/consumer-application-journey/quick-start-checkout-experience"},{"title":"Send Credit Applications to Consumers","href":"/uportal-guide/consumer-application-journey/send-credit-applications-to-consumers"},{"title":"DocuSign","href":"/uportal-guide/consumer-application-journey/docusign"},{"title":"Credit Underwriting Decisions","href":"/uportal-guide/consumer-application-journey/credit-underwriting-decisions"},{"title":"Consumer uPortal360 Inquiry Experience","href":"/uportal-guide/consumer-application-journey/consumer-uportal360-inquiry-experience"},{"title":"Easiest Way to Submit a Contract","href":"/uportal-guide/consumer-application-journey/easiest-way-to-submit-a-contract"}]},{"group":"Merchant uPortal Navigation","pages":[{"title":"Merchant Control Panel Guide","href":"/uportal-guide/merchant-uportal-navigation/merchant-control-panel-guide"},{"title":"Down Payments","href":"/uportal-guide/merchant-uportal-navigation/down-payments"},{"group":"User Setup \u0026 Management","pages":[{"title":"User Management","href":"/uportal-guide/merchant-uportal-navigation/user-setup-and-management/user-management"},{"title":"Account Location Setup","href":"/uportal-guide/merchant-uportal-navigation/user-setup-and-management/account-location-setup"},{"title":"Quick Start Guide for Merchants","href":"/uportal-guide/merchant-uportal-navigation/user-setup-and-management/quick-start-guide"},{"title":"Permissions","href":"/uportal-guide/merchant-uportal-navigation/user-setup-and-management/permissions"},{"title":"Portal Pins","href":"/uportal-guide/merchant-uportal-navigation/user-setup-and-management/portal-pin"}]},{"group":"My Queues","pages":[{"title":"Edit Charge Amount","href":"/uportal-guide/merchant-uportal-navigation/my-queues/edit-charge-amount"},{"title":"Resend Application to Consumer","href":"/uportal-guide/merchant-uportal-navigation/my-queues/resend-application"},{"title":"To Do Queue","href":"/uportal-guide/merchant-uportal-navigation/my-queues/to-do-queue"},{"title":"Needs Signing Queue","href":"/uportal-guide/merchant-uportal-navigation/my-queues/needs-signing-queue"},{"title":"Delivery Confirmation Queue","href":"/uportal-guide/merchant-uportal-navigation/my-queues/delivery-confirmation-queue"},{"title":"Customers Without Credit Applications","href":"/uportal-guide/merchant-uportal-navigation/my-queues/customers-without-credit-applications"},{"title":"My Queues - Void Credit Applications","href":"/uportal-guide/merchant-uportal-navigation/my-queues/void-credit-applications-queue"}]}]},{"group":"Reports and Reconciliation","pages":[{"title":"Reports - Tips \u0026 Tricks","href":"/uportal-guide/reports-and-reconciliation/reports-tips-tricks"},{"title":"Support Ticket Report Set","href":"/uportal-guide/reports-and-reconciliation/support-ticket-report-set"},{"title":"Account Summary-SRV","href":"/uportal-guide/reports-and-reconciliation/account-summary-srv"},{"title":"Assignment Invoices + Reports","href":"/uportal-guide/reports-and-reconciliation/assignments"},{"title":"Charge Slips Report Set","href":"/uportal-guide/reports-and-reconciliation/charge-slips-report-set"},{"title":"Contract Report Set","href":"/uportal-guide/reports-and-reconciliation/contract-report-set"},{"title":"Delinquency Report Set","href":"/uportal-guide/reports-and-reconciliation/delinquency-report-set"},{"title":"Online Verification","href":"/uportal-guide/reports-and-reconciliation/online-verification"},{"title":"Purchased Transactions","href":"/uportal-guide/reports-and-reconciliation/purchased-transactions"},{"title":"Purchased Contracts Report Set","href":"/uportal-guide/reports-and-reconciliation/sales-management"},{"title":"Reports Definitions","href":"/uportal-guide/reports-and-reconciliation/reports"},{"title":"Sales Management","href":"/uportal-guide/reports-and-reconciliation/sales-management-1"},{"title":"Trending Data Report Set","href":"/uportal-guide/reports-and-reconciliation/trending-data-report-set"},{"title":"UAS Billing Invoice","href":"/uportal-guide/reports-and-reconciliation/uas-billing-invoice"},{"title":"Omega Invoice","href":"/uportal-guide/reports-and-reconciliation/omega-billing-invoice"},{"title":"Reserve Invoice","href":"/uportal-guide/reports-and-reconciliation/reserve-invoice"},{"title":"Welcome Calls","href":"/uportal-guide/reports-and-reconciliation/welcome-calls"},{"title":"Section 5 of the FTC Act \u0026 Earnings Claims","href":"/uportal-guide/reports-and-reconciliation/earnings-claims"}]}]},{"group":"Support Tickets \u0026 Contract Changes","icon":"pen-to-square","pages":[{"title":"Support Tickets","href":"/support-tickets-and-contract-changes/supporttickets"},{"title":"Support Cases","href":"/support-tickets-and-contract-changes/support-cases"},{"title":"Consumer Online Verification","href":"/support-tickets-and-contract-changes/online-verification-1"},{"title":"Submit Return Transactions by Term or Amount","href":"/support-tickets-and-contract-changes/submit-return-transactions"},{"title":"Contract Refinance","href":"/support-tickets-and-contract-changes/contract-refinance"},{"group":"Hardships","pages":[{"title":"Hardships Defined","href":"/support-tickets-and-contract-changes/hardships/hardships-defined"},{"title":"Due Date Change","href":"/support-tickets-and-contract-changes/hardships/due-date-change"},{"title":"Hardship Program","href":"/support-tickets-and-contract-changes/hardships/hardship-program"},{"title":"Extension","href":"/support-tickets-and-contract-changes/hardships/extension"},{"title":"Consecutive Aging","href":"/support-tickets-and-contract-changes/hardships/consecutive-age"},{"title":"Modification of Terms","href":"/support-tickets-and-contract-changes/hardships/modification-of-terms"}]}]},{"group":"Finance Programs (PUR and SRV)","icon":"scale-balanced","pages":[{"group":"General Finance Program Information","pages":[{"title":"Guide for Merchants","href":"/finance-programs-pur-and-srv/general-finance-program-information/guide-for-merchants"},{"title":"Serviced v Purchased Account","href":"/finance-programs-pur-and-srv/general-finance-program-information/serviced-v-purchased-account"},{"title":"First Contract Signed - What To Expect","href":"/finance-programs-pur-and-srv/general-finance-program-information/first-contract-signed-what-to-expect"},{"title":"How does UGA Finance Operate?","href":"/finance-programs-pur-and-srv/general-finance-program-information/how-does-uga-finance-operate"},{"title":"Promotional Offers","href":"/finance-programs-pur-and-srv/general-finance-program-information/promotional-offers"},{"title":"How can I update my funding information?","href":"/finance-programs-pur-and-srv/general-finance-program-information/how-can-i-update-my-funding-information"}]},{"group":"Purchasing and Servicing Program","pages":[{"title":"Override Purchasing Decision","href":"/finance-programs-pur-and-srv/purchasing-and-servicing-program/how-to-override-purchasing-decision"},{"title":"Bulk Requirements","href":"/finance-programs-pur-and-srv/purchasing-and-servicing-program/bulk-fields"},{"title":"Bank Program Merchant FAQs","href":"/finance-programs-pur-and-srv/purchasing-and-servicing-program/bank-program-merchant-faqs"},{"title":"Exit and Transfer Accounts","href":"/finance-programs-pur-and-srv/purchasing-and-servicing-program/exit-and-transfer-accounts"},{"title":"Which Contracts Have Been Bought by UGA?","href":"/finance-programs-pur-and-srv/purchasing-and-servicing-program/how-can-i-determine-which-contracts-have-been-purchased-by-uas"},{"title":"How often is my portfolio reviewed to see if contracts can be purchased by UAS?","href":"/finance-programs-pur-and-srv/purchasing-and-servicing-program/how-often-is-my-portfolio-reviewed-to-see-if-contracts-can-be-purchased-by-uas"},{"title":"How do I calculate my company’s advance using uPortal360?","href":"/finance-programs-pur-and-srv/purchasing-and-servicing-program/how-do-i-calculate-my-companys-advance-using-uportal360"},{"title":"How do I know what tier a consumer falls into in regard to my payout?","href":"/finance-programs-pur-and-srv/purchasing-and-servicing-program/how-do-i-know-what-tier-a-consumer-falls-into-in-regard-to-my-payout"}]}]},{"group":"Frequently Asked Questions","icon":"circle-question","pages":[{"group":"Interest, Fees \u0026 Charges","pages":[{"title":"How is Interest Charged? Is it Compounding?","href":"/frequently-asked-questions/interest-fees-and-charges/how-is-interest-charged-is-it-compounding"},{"title":"What is the difference between a fee and a charge? What types of fees could a consumer potentially see?","href":"/frequently-asked-questions/interest-fees-and-charges/what-is-the-difference-between-a-fee-and-a-charge-what-types-of-fees-could-a-consumer-potentially-se"},{"title":"Can late fees be waived?","href":"/frequently-asked-questions/interest-fees-and-charges/can-late-fees-be-waived"}]},{"group":"Payments \u0026 Billing","pages":[{"title":"Can my consumers pay online? How do they retrieve their login information?","href":"/frequently-asked-questions/payments-and-billing/can-my-consumers-pay-online-how-do-they-retrieve-their-login-information"},{"title":"When do payments start for a consumer?","href":"/frequently-asked-questions/payments-and-billing/when-do-payments-start"},{"title":"Will consumers receive alerts or notices on their contract?","href":"/frequently-asked-questions/payments-and-billing/will-consumers-receive-alerts-or-notices-on-their-contract"},{"title":"Can a consumer's due date be changed?","href":"/frequently-asked-questions/payments-and-billing/can-a-consumers-due-date-be-changed"},{"title":"Where and how can a consumer pay off their account?","href":"/frequently-asked-questions/payments-and-billing/where-and-how-can-a-consumer-pay-off-their-account"},{"title":"What is the limit for a one-time transaction for ACH/Credit and debit cards?","href":"/frequently-asked-questions/payments-and-billing/what-is-the-limit-for-a-one-time-transaction-for-achcredit-and-debit-cards"},{"title":"Can the Consumer Make Multiple Down Payments?","href":"/frequently-asked-questions/payments-and-billing/lvi-once-the-down-payment-is-completed-can-the-consumer-make-an-additional-down-payment"},{"title":"Can the Consumer Pay More Than Their Min. Monthly PMT?","href":"/frequently-asked-questions/payments-and-billing/can-a-consumer-override-how-much-they-pay-every-month-when-using-autopay"},{"title":"When are a consumer's payments due?","href":"/frequently-asked-questions/payments-and-billing/when-are-a-consumers-payments-due"},{"title":"If a consumer’s amount financed is lowered, will that reflect in their payments as well? What is the process for this?","href":"/frequently-asked-questions/payments-and-billing/if-a-consumers-amount-financed-is-lowered-will-that-reflect-in-their-payments-as-well-what-is-the-pr"},{"title":"How Long Does It Take For A Consumer PMT to Post?","href":"/frequently-asked-questions/payments-and-billing/how-long-does-it-take-for-a-consumers-payment-to-post-to-uportal360"},{"title":"Overpayments","href":"/frequently-asked-questions/payments-and-billing/overpayments"},{"title":"Is there a character limit on the charge slip description?","href":"/frequently-asked-questions/payments-and-billing/is-there-a-character-limit-on-the-charge-slip-description"},{"title":"When Will The Min. Monthly PMT Change After Signing a New Add-On?","href":"/frequently-asked-questions/payments-and-billing/when-does-the-new-payment-amount-for-an-add-on-purchase-go-into-effect"}]},{"group":"Contracts \u0026 Modifications","pages":[{"title":"What happens if a consumer loses their contract?","href":"/frequently-asked-questions/contracts-and-modifications/what-happens-if-a-consumer-loses-their-contract"},{"title":"How can a consumer's contract be canceled?","href":"/frequently-asked-questions/contracts-and-modifications/how-can-a-consumers-contract-be-canceled"},{"title":"What is the process for a consumer that is purchase eligible in terms of the steps they will take for their contract to be active? What about a servic","href":"/frequently-asked-questions/contracts-and-modifications/what-is-the-process-for-a-consumer-that-is-purchase-eligible-in-terms-of-the-steps-they-will-take-fo"},{"title":"How do I change the next payment due date for a consumer?","href":"/frequently-asked-questions/contracts-and-modifications/how-can-i-push-out-a-payment-if-my-consumer-paid-early"},{"title":"How do I view a copy of a consumer's signed agreement?","href":"/frequently-asked-questions/contracts-and-modifications/how-do-i-view-a-copy-of-a-consumers-signed-agreement"},{"title":"Can I Change the Charge Slip Amount?","href":"/frequently-asked-questions/contracts-and-modifications/can-i-change-the-charge-slip-amount"},{"title":"Can I Change the Consumers Name after Origination?","href":"/frequently-asked-questions/contracts-and-modifications/there-was-a-mistake-to-the-consumers-name-on-the-contract-how-can-it-be-corrected-and-will-it-reflec"},{"title":"Recourse","href":"/frequently-asked-questions/contracts-and-modifications/recourse"},{"title":"When will I receive the funds from a PUR account?","href":"/frequently-asked-questions/contracts-and-modifications/when-will-i-receive-the-funds-from-a-pur-account"},{"title":"How to update incorrect information on a contract","href":"/frequently-asked-questions/contracts-and-modifications/how-to-update-incorrect-information-on-a-contract"},{"title":"Why is the portal telling me there are no available terms?","href":"/frequently-asked-questions/contracts-and-modifications/why-is-the-portal-telling-me-there-are-no-available-terms"},{"title":"How can I request changes to active contracts?","href":"/frequently-asked-questions/contracts-and-modifications/how-can-i-request-changes-to-active-contracts"},{"title":"I’m having issues signing my Merchant Agreement","description":null,"href":"/frequently-asked-questions/contracts-and-modifications/i-m-having-issues-signing-my-merchant-agreement"},{"title":"How do I propose changes to the Merchant Agreement?","href":"/frequently-asked-questions/contracts-and-modifications/how-do-i-propose-changes-to-the-merchant-agreement"},{"title":"I’m not receiving the Merchant Agreement email from DocuSign.","description":null,"href":"/frequently-asked-questions/contracts-and-modifications/i-m-not-receiving-the-merchant-agreement-email-from-docusign"},{"title":"How to void an application","href":"/frequently-asked-questions/contracts-and-modifications/how-to-void-an-application"}]},{"group":"Accounts \u0026 Consumers","pages":[{"title":"Declined Payment","href":"/frequently-asked-questions/accounts-and-consumers/why-was-customers-payment-declined"},{"title":"Will consumers receive monthly statements? When will they receive their first statement?","href":"/frequently-asked-questions/accounts-and-consumers/will-consumers-receive-monthly-statements"},{"title":"Can a consumer's account be re-used?","href":"/frequently-asked-questions/accounts-and-consumers/can-a-consumers-account-be-re-used"},{"title":"Where do my consumers send their payments to?","href":"/frequently-asked-questions/accounts-and-consumers/where-do-my-consumers-send-their-payments-to"},{"title":"Additional Charges - New Monthly Payment Amounts","href":"/frequently-asked-questions/accounts-and-consumers/additional-charges-new-monthly-payment-amounts"},{"title":"How do I change a consumer’s personal information?","href":"/frequently-asked-questions/accounts-and-consumers/how-do-i-change-a-consumers-personal-information"},{"title":"Can you update the Student ID/Client External ID?","href":"/frequently-asked-questions/accounts-and-consumers/can-you-update-the-student-idclient-external-id"},{"title":"How do I know if a consumer is current or past due on their payments?","href":"/frequently-asked-questions/accounts-and-consumers/how-do-i-know-if-a-consumer-is-current-or-past-due-on-their-payments"},{"title":"If a consumer has available credit, can it be used? Where?","href":"/frequently-asked-questions/accounts-and-consumers/if-a-consumer-has-available-credit-can-it-be-used-where"},{"title":"How can I help a consumer add a payment method to their account?","href":"/frequently-asked-questions/accounts-and-consumers/how-can-i-help-a-consumer-add-a-payment-method-to-their-account"},{"title":"How do I change a consumer's member ID or contact information?","href":"/frequently-asked-questions/accounts-and-consumers/how-do-i-change-a-consumers-information"},{"title":"I Cant Find A Consumer That Has Already Started The Application Process?","href":"/frequently-asked-questions/accounts-and-consumers/what-if-i-am-unable-to-find-a-consumer-that-i-know-had-an-application"},{"title":"What if a consumer has been paying our office directly instead of online and they are sent to collections?","href":"/frequently-asked-questions/accounts-and-consumers/what-if-a-consumer-has-been-paying-the-client-their-monthly-payments-and-they-are-sent-to-collection"},{"title":"How Will I Know When I Consumer Signed Their Docs?","href":"/frequently-asked-questions/accounts-and-consumers/once-a-consumer-has-completed-their-agreement-how-do-i-know-when-its-been-completed-am-i-notified-or"},{"title":"User Management - Tips \u0026 Tricks","href":"/frequently-asked-questions/accounts-and-consumers/uportal-360-setup-tips-and-tricks"},{"title":"How Do I Submit Cases?","href":"/frequently-asked-questions/accounts-and-consumers/how-do-i-submit-a-case-related-to-a-specific-contract"},{"title":"Why do I have to submit a case?","href":"/frequently-asked-questions/accounts-and-consumers/why-do-i-have-to-submit-a-case"},{"title":"Employment Changes","href":"/frequently-asked-questions/accounts-and-consumers/employment-changes"},{"title":"Can a closed account be re-opened?","href":"/frequently-asked-questions/accounts-and-consumers/can-a-closed-account-be-re-opened"},{"title":"I Cant Find A Contract That Was Sent to Collections?","href":"/frequently-asked-questions/accounts-and-consumers/we-have-a-consumer-that-was-sent-to-collections-but-i-am-unable-to-find-them-in-uportal360-how-can-i"},{"title":"Can I Move a Contract from Location to Location?","href":"/frequently-asked-questions/accounts-and-consumers/our-office-has-multiple-locations-and-we-have-a-consumer-that-is-wanting-to-transfer-to-another-loca"},{"title":"How do I see the transaction history on a specific contract?","href":"/frequently-asked-questions/accounts-and-consumers/how-do-i-see-the-transaction-history-on-a-specific-contract"},{"title":"Can I Start A New Application for Someone That Is Already In the System?","href":"/frequently-asked-questions/accounts-and-consumers/it-says-a-consumer-already-exists-in-the-system-when-i-try-to-enter-a-new-application-but-when-i-sea"},{"title":"How Do We Set Up A New Location With UGA?","href":"/frequently-asked-questions/accounts-and-consumers/if-we-are-opening-a-new-location-how-can-we-get-that-set-up-with-uga-finance"},{"title":"How do I view the charge slips of a specific contract?","href":"/frequently-asked-questions/accounts-and-consumers/how-do-i-view-the-charge-slips-of-a-specific-contract"},{"title":"How do I change a consumer’s email if their contract is in the Needs Signing Queue?","href":"/frequently-asked-questions/accounts-and-consumers/how-do-i-change-a-consumers-email-if-their-contract-is-in-the-needs-signing-queue"},{"title":"Why Is My Account Inactive When I Didnt Cancel Services?","href":"/frequently-asked-questions/accounts-and-consumers/why-is-my-account-inactive-when-i-didnt-cancel-services"},{"title":"How To Integrate Financing Into Your Contact Center","href":"/frequently-asked-questions/accounts-and-consumers/how-to-integrate-financing-into-your-contact-center"},{"title":"How do I process a Down payment with UPortal360?","href":"/frequently-asked-questions/accounts-and-consumers/how-do-i-process-a-down-payment-with-uportal360"},{"title":"Can The Consumer Pay More Than the Down Payment Amount?","href":"/frequently-asked-questions/accounts-and-consumers/can-the-consumer-pay-more-than-the-down-payment-amount"},{"title":"How Can I Tell if The Consumer Paid the Down Payment?","href":"/frequently-asked-questions/accounts-and-consumers/how-can-i-tell-if-the-consumer-paid-the-down-payment"}]},{"group":"Credit \u0026 Verification","pages":[{"title":"Can a consumer's line of credit be increased?","href":"/frequently-asked-questions/credit-and-verification/can-a-consumers-line-of-credit-be-increased"},{"title":"Can a consumer be approved and then declined later?","href":"/frequently-asked-questions/credit-and-verification/can-a-consumer-be-approved-and-then-declined-later"},{"title":"My consumer stated they have a high credit score, but they were not approved for very much. Why is that?","href":"/frequently-asked-questions/credit-and-verification/my-consumer-stated-they-have-a-high-credit-score-but-were-not-approved-for-very-much-why-is-that"},{"title":"How do I know if a consumer has completed their online verification?","href":"/frequently-asked-questions/credit-and-verification/how-do-i-know-if-a-consumer-has-completed-their-online-verification"},{"title":"How do we proceed with a consumer that does not have a social security number?","href":"/frequently-asked-questions/credit-and-verification/how-do-we-proceed-with-a-consumer-that-does-not-have-a-social-security-number"},{"title":"What Happens When Consumer Has a Credit Freeze","href":"/frequently-asked-questions/credit-and-verification/creditfreeze"},{"title":"Can You Remove a Hard Credit Pull?","href":"/frequently-asked-questions/credit-and-verification/if-a-consumers-credit-is-run-as-a-hard-pull-is-there-a-process-to-have-this-removed-if-they-disagree"},{"title":"How Do You Pull Credit? Is It A Hard or Soft Pull?","href":"/frequently-asked-questions/credit-and-verification/who-is-used-to-pull-credit-on-my-consumers-is-a-credit-pull-a-hard-or-soft-inquiry"}]},{"group":"Other Questions","pages":[{"title":"How do I request reports that are not available in uPortal360?","href":"/frequently-asked-questions/general/how-do-i-request-reports-that-are-not-available-in-uportal360"}]},{"group":"Merchant Program \u0026 Funding","pages":[{"title":"As a New Merchant, What Information Will I Need to Complete the Merchant Application?","href":"/frequently-asked-questions/merchant-program-and-funding/as-a-new-merchant-what-information-will-i-need-to-complete-merchant-application"},{"title":"As a New Merchant, Why Do I See Multiple Applications When I Log In to the Portal?","href":"/frequently-asked-questions/merchant-program-and-funding/new-merchant-why-do-i-have-more-than-one-application"},{"title":"As a New Merchant, What is the Mutual Non-Disclosure Agreement and why do I need to sign it?","href":"/frequently-asked-questions/merchant-program-and-funding/as-a-new-merchant-what-is-the-mutual-non-disclosure-agreement"}]}]},{"group":"Help \u0026 Contacts","icon":"address-book","pages":[{"title":"Support Contacts \u0026 Resources","href":"/help-and-contacts/support-contacts-resources"},{"title":"Payment Calculator","href":"/help-and-contacts/payment-calculator"}]},{"group":"Getting Started with UGA Finance","icon":"rocket","pages":[{"title":"FAQ - New Merchant Application","href":"/getting-started-with-uga-finance/faq-new-merchant-application"},{"title":"FAQ - Merchant Agreement","href":"/getting-started-with-uga-finance/signing-the-merchant-agreement"},{"title":"Merchant Control Panel","href":"/getting-started-with-uga-finance/merchant-control-panel"},{"group":"Referral Partner","pages":[{"title":"Referral Partner Role and Expectations","href":"/getting-started-with-uga-finance/referral-partner/referral-partner-role-and-expectations"},{"title":"FAQ - Referral Partner Application","href":"/getting-started-with-uga-finance/referral-partner/faq-referral-partner"}]}]},{"group":"Account \u0026 User Setup","icon":"users-gear","pages":[{"title":"FAQ - Merchant Setup \u0026 New Locations","href":"/account-and-user-setup/faq-merchant-setup-new-locations"}]},{"group":"Credit Application Process","icon":"file-signature","pages":[{"title":"FAQ - Applications and Signing","href":"/credit-application-process/faq-applications-and-signing"},{"title":"FAQ - Credit, Approval, and Verification","href":"/credit-application-process/faq-credit-approval-and-verification"},{"title":"Consumer Application Experience","href":"/credit-application-process/consumer-application-experience"},{"title":"Resolving Pending Applications","href":"/credit-application-process/resolving-pending-applications"}]},{"group":"Managing Contracts","icon":"file-contract","pages":[{"title":"FAQ - Account Management","href":"/managing-contracts/faq-account-management"},{"title":"FAQ - Contracts and Modifications","href":"/managing-contracts/faq-contracts-and-modifications"},{"title":"Adding A Charge","href":"/managing-contracts/add-a-charge"},{"title":"Contract Modifications","href":"/managing-contracts/contract-modifications-guide"}]},{"group":"Servicing \u0026 Consumer Payments","icon":"credit-card","pages":[{"title":"FAQ - Consumer Payments","href":"/servicing-and-consumer-payments/faq-consumer-payments"},{"title":"FAQ - Interest, Fees, and Charges","href":"/servicing-and-consumer-payments/faq-interest-fees-and-charges"},{"title":"FAQ - Statements, Alerts, and Notices","href":"/servicing-and-consumer-payments/faq-statements-alerts-and-notices"}]},{"group":"Purchasing Program Approval","icon":"building-columns","pages":[{"title":"FAQ - Merchant Funding and Advances","href":"/purchasing-program-approval/faq-merchant-funding-and-advances"},{"title":"FAQ - Merchant Bank Program","href":"/purchasing-program-approval/faq-merchant-bank-program"}]},{"group":"Support Tickets \u0026 Cases","icon":"ticket","pages":[{"title":"FAQ - Cases \u0026 Support","href":"/support-tickets-and-cases/faq-cases-support"},{"title":"Formal Consumer Complaints","href":"/support-tickets-and-cases/formal-consumer-complaints"},{"title":"How to resolve support tickets","href":"/support-tickets-and-cases/how-to-resolve-support-tickets"}]},{"group":"Reports \u0026 Invoices","icon":"chart-line","pages":[{"title":"FAQ - Reports","href":"/reports-and-invoices/faq-reports"}]},{"group":"Integrations \u0026 API","icon":"code","pages":[{"title":"Salesforce Integration","href":"/integrations-and-api/salesforce-integration"},{"title":"Data Dictionary - Contracts","href":"/integrations-and-api/contracts-dictionary"},{"title":"SFTP Access and FAQ","href":"/integrations-and-api/sftp-access-and-setup"},{"group":"API v2","pages":[{"title":"Implementation Guide","href":"/integrations-and-api/api-v2/implementation-guide"},{"title":"Testing","href":"/integrations-and-api/api-v2/testing"},{"title":"Legacy Testing","href":"/integrations-and-api/api-v2/legacy-testing"},{"title":"Contract Statuses","href":"/integrations-and-api/api-v2/contract-statuses"},{"title":"Credit Application Statuses","href":"/integrations-and-api/api-v2/application-statuses"},{"title":"Error Codes","href":"/integrations-and-api/api-v2/error-codes"},{"title":"API Schema","href":"/integrations-and-api/api-v2/api-schema"},{"title":"IP/Domain Allowlist","href":"/integrations-and-api/api-v2/ip-allowlist"},{"title":"Format Tips","href":"/integrations-and-api/api-v2/format-tips"},{"title":"Application Link","href":"/integrations-and-api/api-v2/application-link"},{"title":"Redirect After Signing","href":"/integrations-and-api/api-v2/redirect-after-signing"}]}]}]},"basePath":"","title":"How do I propose changes to the Merchant Agreement? - uPortal360 Knowledge Base","buildId":"dpl_DeHjVRGfFnhYQwHnfC2pjeXXv8h9","deploymentId":"dpl_DeHjVRGfFnhYQwHnfC2pjeXXv8h9","dynamics":[],"chunks":[]}
