Documentation Index
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Overview

uPortal360 Knowledge Base
Glossary

Support

Support Contacts & Resources
Payment Calculator

uPortal Guide

Support Tickets & Contract Changes

Support Tickets
Support Cases
Consumer Online Verification
Contract Modifications
Submit Return Transactions by Term or Amount
Add Charge
Contract Refinance
Consumer Complaints

Finance Programs (PUR and SRV)

Frequently Asked Questions

Help & Contacts

Support Contacts & Resources
Payment Calculator
Glossary of Terms

Getting Started with UGA Finance

FAQ - New Merchant Application
FAQ - Merchant Agreement
Merchant Control Panel

Account & User Setup

FAQ - Merchant Setup & New Locations

Credit Application Process

FAQ - Applications and Signing
FAQ - Credit, Approval, and Verification
Consumer Application Experience

Managing Contracts

FAQ - Account Management
FAQ - Contracts and Modifications
Adding A Charge
Contract Modifications

Servicing & Consumer Payments

FAQ - Consumer Payments
FAQ - Interest, Fees, and Charges
FAQ - Statements, Alerts, and Notices

Purchasing Program Approval

FAQ - Merchant Funding and Advances
FAQ - Merchant Bank Program

Support Tickets & Cases

FAQ - Cases & Support
Formal Consumer Complaints
How to resolve support tickets

Reports & Invoices

FAQ - Reports
UAS Billing Invoice

Integrations & API

Salesforce Integration
Data Dictionary - Contracts
SFTP Access and FAQ

Funds from a PUR contract

Contracts & Modifications

When will I receive the funds from a PUR account?

Funds from a PUR contract

The client will receive funds in approximately 7 business days after the contract was purchased from UGA, not when contract was signed.

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