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The uPortal360 platform allows for multiple ways for consumers to apply for financing. Consumers may be In-Person or maybe applying remotely. Our platform can handle either situation and make it easy to get the consumer to the right place to start the process. You can use the merchant portal to send credit applications to consumers via Email or text (SMS).
You must be using the Direct-to-Consumer Apply Interface for this feature
When you log in to the merchant portal, you will see a button on the Dashboard called Send New Application. Click this button to start the process. sendCreditAppButton You will be directed to a form where a few required fields must be filled out. Optional fields may be filled out to aid the consumer in their application process. The form used for sending new credit applications to consumers.

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Filling out Required Fields

All applications require a Finance Program, Location, and Delivery Method. Required fields on the new application form.
  1. Finance Program
    • The Finance Program for which this application is being created.
    • If there is only one Finance Program, it will be selected by default.
  2. Location
    • The Location for which this application is being created.
    • If there is only one location, it will be selected by default.
  3. Delivery Method
    • When the Delivery Method is Email, input the Email that the consumer wishes the application to be delivered to.
      • This will also prefill the Consumer’s Email.
    • When the Delivery Method is Phone, input the phone number that the consumer wishes the application to be delivered to.
      • This will also prefill the consumer’s phone number.
      • The consumer’s Phone Type will default to Mobile.

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Filling out Optional Fields

Charge Details and Applicant Details may be optionally entered before sending the application to the consumer.

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Charge Details

Please NoteDO NOT use these fields if the financed amounts will be defined after the application is approved.
If the Charge Details are known, they may be entered. The Charge Details for the new application.
  1. Cash Price
  2. Down Payment
  3. Description

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Applicant Details

If the Applicant Details are known, they may be entered. Once the consumer receives the application, they will be able to review and modify these fields before they apply. The Applicant Details for the new application.
  1. First Name
  2. Middle Initial
  3. Last Name
  4. Address 1
  5. Address 2
  6. City
  7. State
  8. Zip
  9. Email
    • If the Delivery Method is Email, this field will match the Delivery Email.
  10. Birthday
  11. SSN (last 4)
  12. Phone #
    • If the Delivery Method is Phone, this field will match the Delivery Phone.
  13. Phone Type
    • If the Delivery Method is Phone, this field will default to Mobile.
  14. Annual Income
  15. Monthly Housing Cost
  16. Rent or Own

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Submit the Form

Upon form submission, a credit application will be created and delivered to the consumer via the specified Delivery Method. An application was successfully sent.

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Delivering a Text (SMS)

The consumer will receive a text with your company name and a short URL link. They may tap on the link to start the credit application process. sendCreditApp-sms-result

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Delivering an Email

Your consumer will receive an email with your company name and a short URL link. They may click on the link to start the credit application process. sendCreditApp-email-result
Email ConfirmationEmail delivery is not known immediately by the software. Please make sure you confirm with the consumer they received the Email. Also, email servers will sometimes put items into junk folders or organize them as promotions.

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Start from Apply Interface

If, for some reason, there is an issue with the Email or text delivery, you can always tell a consumer how to access the credit application process.
  1. Go to https://apply.uportal360.com/
  2. Send the Consumer the QR Code
  3. Ask the Consumer to type in the 5 Character Program Code - Start an application by entering the program code provided to you
    • Your Program Code is provided to you by uSupport.
sendCreditApp-ManualStart Communication Consent should be considered before sending the Credit Application. Merchants are trained to obtain consent from the consumer. The User Screen is there as a reminder and as a confirmation. User Screen Screenshot