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Omega Invoice

Omega delivers a detailed collection invoice every month for clients that have accounts in collection servicing. Invoices will be available on the 7th business day of the month. Deposits will be made within 24-48 hours after invoicing is complete. Once the process is complete the invoices are made available via the Omega portal.

Accessing Omega Invoices

To view invoices and run detailed invoicing reports you will need the Omega Reports report set. Permissions and report sets can be assigned by a user with the User Management permission. Please contact this user to assign the permissions and reports needed.

How to Read Omega Invoices

We created an invoice example, How to Read your Omega Invoice (below).

Omega Invoice Reports

To run detailed Omega collection reports, you will need the Omega Reports report set. When you log in to the Omega portal, you will see a list of reports that start with “Omega - (Report Name).” Report Use Guide Scroll down to “Using Reports to Substantiate Your Omega Invoice” for a complete guide on using and configuring your invoice reports.

Omega - Invoicing - Summary

This report shows a summary of all the information on the invoice. There may be multiple invoices on this report depending on the number of collection programs you have. Each row summarizes one invoice. Field Definitions

Omega - Invoicing - Transactions

This report shows collection accounts based on date closed. Field Definitions

Omega - Invoicing - Misc Transactions

This report shows all miscellaneous transactions related to the invoice billing period, including prior months’ balance. Field Definitions

Using Reports to Substantiate Your Omega Invoice

Access Invoice PDF and Reports

To balance fields on Omega Invoices and to ensure all charges and amounts are correct, you must first access your invoice. Finding any of the fields below will start the same way:
  1. Navigate to the Omega uPortal and select “Invoices” and download the Omega invoice that matches the invoice you are searching for with the invoice under the “Name” column.
  2. Still within uPortal, in the reports tab, navigate to “Reports”
  3. Omega - Invoicing - Summary
  4. Omega - Invoicing - Transactions
  5. Omega - Invoicing - Misc Transactions
  6. Select the drop-down menu for the remittance period you are verifying.

Verify Omega Payment Details, Fees, and Summary Details

You will need the Omega - Invoicing - Transactions report for these validations to the Invoice.
Note: If there are multiple Collection Programs or multiple invoices for the client, you will need to Filter or Sort by Collection Program.
You will need the Omega - Invoicing - Misc Transactions report for these validations to the invoice. Miscellaneous transactions include balances (positive and/or negative) that have been carried over from a prior remittance period. Use the type and description of Misc Transaction to substantiate the report. You will need the Omega - Invoice Summary and Omega - Summary Transactions reportfor these validations to the invoice.

Excel Tips & Tricks

To verify your invoices, it’s helpful to know a few tools in Excel. These features will be a reference in the verification details. Apply Data Filter to Sheet - An easy way to sort data is to apply a data filter to the entire sheet. Use “ctrl + a” or click on the arrow between Column A and Row 1 to select the entire sheet. Then go to the Data tab and select Filter. Now every column in the sheet will have a drop-down arrow that will allow you to sort by that column or apply quick filters.

Summarize Data

  • If you filter a row, as you apply a filter it will count the rows.
  • If you highlight an entire column (click on “A” as an example) excel will count rows and if the field is numeric it will summarize the values. This is an easy way to see totals without having to add a summary formula.
    • Please note, this will provide a total count for any cell with a value entered, including the header. For example, if you are attempting to confirm the total number or quantity of transactions, the count will include the header of the column into the total count provided.
  • Pivot Tables - a bit more advanced, but provides an easy way to summarize data by group and subgroups.

FAQs

How do I obtain more than six months of invoices?

We make the last six months of invoices available in our portal. However, if you need access to older invoices, please contact uSupport (888-842-2461, option 1).

What do each of the line items mean on the invoice?

Please refer to the “How to Read Omega Invoice” PDF that is available at the start of this article.

Why does the Omega - Invoicing - Transactions report not match the totals of the Omega - Collection Transactions report?

The Omega - Collection Transactions report shows all transactions, including those transactions that are applied to interest only. The Omega - Invoicing - Transactions report only shows transactions that are applied to the principal or outstanding balance.

How can I reconcile Client Payments Received?

Review the Omega - Invoice Transactions report. Sort or Filter by payment Type, select PMT - to Client. Total the Recovery Amount. The total summarized amount will match the total of payments reported to UAS. The total of the client payments is subtracted from the total amount owed to the client by Omega.